• On-time completion of your project
• Delivery of a high-quality system that meets your business requirements
• Development of a flexible, maintainable, and user-friendly system

Consulting:

• Research and brainstorming of possible solutions
• The initial meetings with the client, which will provide the general vision/scope for the project
• The preparation of a quote for the client
• When the quote is accepted, the project is placed in the Architecture Queue

Architecture:

• An Initial Specifications Document (ISD) is created. This is a high-level overview of the project requirements
• The ISD and all other required project documents are transferred to the developers
• The project is then moved to the Development Queue
• A kickoff meeting will typically happen between the team leads and consultants

Development:

• Projects are extracted from the Development Queue and assigned to developers, according to priority
• The developer generates a timeline detailing release dates for the project milestones. Milestones are made as small as possible, to ensure rapid release-test-fix cycles
• Depending on the project, it may be neccessary to do detailed Specifications (UML, Use-case, ERD, Data-flow models etc) and UI mockups, which usually require client approval. We try to involve the client, as much as possible
• The project goes through an iterative development-test-fix cycle. Testing is done internally, by the project team QA person
• Periodic status updates and project releases are sent to the internal clients (the consultants), according to the project timeline

Implementation:

• All project releases undergo external QA, usually by the consultants
• The client is also involved in testing the releases, and certifying that they satisfy the functional specifications
• When the client agrees that all the functional specifications have been met, and the project has passed QA, we have a release candidate
• After development is complete, a post-mortem is scheduled to analyze the project and discuss learning points
• The completed project is deployed - deployment covers infrastructure, configuration issues etc.

User Training:

• User documentation and training manuals are developed
• Training sessions are conducted with the users of the system
  

Maintenance:

• When a project is completed it moves into the Post Implementation phase. At this point, it is managed by a Post Implementation Consultant (PIC).
• This phase covers support (gathering feedback, patches and bug fixes) and feature additions, which may become evident as clients use the solution.